Azure trouble

During the last week I’ve discovered that the Azure hosting isn’t working very well. I’ve reported the problem to Azure. If you have had trouble accessing the site, please let me know.

I’m currently loosing about 1500 visitors every month due to an error in the PHP configuration at Azure.

You can track my progress in the azure forum

Update

It’s been two weeks and the closest they got is asking for the PHP log. And that’s after me telling them what the problem is.

Again, do note that I’m using the WordPress image that they have configured and the PHP edition that they have selected. Still they make no real effort in finding the problem, despite that I’m a paying customer.

Hence I’m going to move both OneTrueError and my blog from Azure. Why use something where you can’t get help when it doesn’t work?

  • richard

    Unless you pay for support you won’t get any “real” support. I would suggest you sign up for the 6 month cheapest plan and submit a ticket.

    • So I got to pay extra to get a functioning service on top of the payment I already do to get a working service?